Returns & Exchanges

At Silverstein, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day window for returns and exchanges on all unworn items. Each piece must remain in its original condition with all designer tags and security seals intact for a full refund.

1

Initiate Your Request

Log into your Silverstein account and navigate to your order history to select the items you wish to return and receive a digital authorization.

2

Prepare the Package

Carefully place the items in their original packaging, ensuring all protective dust bags and tags are included to prevent damage during transit.

3

Ship Your Return

Affix the prepaid shipping label provided in your email to the exterior of the box and drop it off at any authorized courier location.

4

Quality Inspection & Refund

Once our atelier receives your package, we will inspect the items and issue your refund or process your exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing